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Terms of Service

Last updated: June 2026

Contents

  • 1. Acceptance
  • 2. The service
  • 3. Accounts
  • 4. Acceptable use
  • 5. Early access
  • 6. Payment
  • 7. Your data
  • 8. Availability
  • 9. Limitation of liability
  • 10. Termination
  • 11. Changes
  • 12. Governing law
  • 13. Contact

Plain language summary: use Thingz for legitimate business purposes, do not abuse the service, your data is yours, early access pricing is locked for life for early customers. French law applies.

1. Acceptance of terms

By creating an account or using Thingz, you agree to these Terms of Service. If you do not agree, do not use the service.

These terms form a contract between you (or the organisation you represent) and the operator of Thingz, Grégoire Sempe, based in France.

If you are using Thingz on behalf of an organisation, you confirm that you have the authority to bind that organisation to these terms.

2. The service

Thingz is a coordination and action-tracking platform that helps organisations track commitments and actions across teams, tools, and company boundaries. The service is accessible at app.thingzapp.com.

Thingz is currently in early access. Features, pricing, and availability may change as the product develops. We will notify users of material changes.

We reserve the right to modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.

3. Accounts

To use Thingz, you must create an account with a valid email address. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying us immediately if you suspect unauthorised access

You may not create accounts on behalf of others without their permission. You may not share your account credentials with other people.

Accounts that remain inactive for an extended period may be deactivated. You will receive advance notice by email before any deactivation occurs.

4. Acceptable use

You agree to use Thingz only for lawful purposes and in a manner consistent with these terms. You must not:

  • Use the service to harass, harm, or deceive others
  • Attempt to gain unauthorised access to the service or its infrastructure
  • Use the service to transmit spam, malware, or malicious content
  • Reverse engineer, copy, or resell any part of the service
  • Use the service in a way that could damage, disable, or impair its performance
  • Violate the rights of others, including intellectual property rights

We reserve the right to suspend or terminate accounts that violate these rules, without prior notice in serious cases.

5. Early access

Thingz is currently in early access. During this period:

  • Access is limited to a defined number of tenants and seats
  • The product is functional but may contain bugs or incomplete features
  • Pricing during early access is locked for life for customers who sign up during this period, subject to continued use of the service
  • We may make changes to features, limits, or the product without prior notice, though we will try to communicate significant changes in advance

The early access pricing lock applies only to the plan and seat count at the time of signup. Additional seats or plan upgrades are subject to pricing at the time of the change.

6. Payment and billing

Thingz does not currently charge for access during the early access period. When paid plans are introduced:

  • Billing will be handled by a third-party payment processor
  • Subscriptions are billed in advance on a monthly or annual basis
  • No refunds are issued for partial periods, except where required by law
  • Failure to pay may result in suspension of access after a grace period with advance notice

Early access customers will receive advance notice before any billing begins.

7. Your data

Your data belongs to you. Thingz does not claim ownership over any content, actions, or data you create within the service.

By using Thingz, you grant us a limited licence to store and process your data for the sole purpose of providing the service to you.

We do not sell your data. We do not use your data for advertising. Our full data practices are described in our Privacy Policy.

Upon termination of your account, your data will be deleted within 30 days, unless we are required by law to retain it.

8. Service availability

We aim to keep Thingz available and reliable, but we do not guarantee uninterrupted access. The service is provided on an "as is" and "as available" basis.

We are not liable for any loss or damage caused by downtime, data loss, or service interruptions, except where required by applicable law.

We will make reasonable efforts to notify users of planned maintenance or known outages.

9. Limitation of liability

To the maximum extent permitted by French law, Thingz and its operator are not liable for:

  • Indirect, incidental, or consequential damages arising from your use of the service
  • Loss of revenue, data, or business opportunities
  • Any damage resulting from your reliance on the service for critical business decisions

Our total liability to you for any claim arising from the use of Thingz is limited to the amount you paid for the service in the 12 months preceding the claim. For free accounts, our liability is limited to the maximum extent permitted by law.

Nothing in these terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under French law.

10. Termination

You may close your account at any time by contacting us at hello@thingzapp.com. We will process your request and delete your data within 30 days.

We may suspend or terminate your account if you breach these terms, with or without prior notice depending on the severity of the breach.

On termination, your right to access the service ends immediately. Provisions of these terms that by their nature should survive termination — including data deletion, limitation of liability, and governing law — will continue to apply.

11. Changes to these terms

We may update these terms from time to time. When we do, we will update the date at the top of this page. For material changes, we will notify you by email at least 14 days in advance.

Your continued use of Thingz after changes take effect constitutes acceptance of the updated terms. If you do not agree to the new terms, you may close your account before they take effect.

12. Governing law and disputes

These terms are governed by French law. Any dispute arising from these terms or your use of the service will be subject to the jurisdiction of the competent French courts.

If you are a consumer in the European Union, you may also have the right to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Contact

For any question about these terms or the service:

  • Email: hello@thingzapp.com
  • Legal: privacy@thingzapp.com
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